ISLAMABAD: More than 337,000 pensioners have obtained their Proof of Life certificate since its launch by the National Database and Registration Authority (Nadra) on August 20, 2026, according to official data.

The certificate is an official document that verifies that a pensioner is alive.

Giving a breakdown of the facility’s usage, Nadra said 174,906 pensioners (52 per cent) obtained the certificate through the Pak ID app from home, 134,521 (40pc) through Nadra Registration Centres, 24,248 (7pc) through e-Sahulat centres and 3,585 (1pc) through mobile registration vans.

Pensioners can obtain the certificate online or at the nearest Nadra service channel, according to their convenience, for proof of life, it added.

Nadra noted that certain elements were deliberately misleading pensioners and urged them not to pay heed to such rumours. Pensioners were urged to contact the Nadra helpline, their nearest Nadra office or an e-Sahulat centre in case of complaints.

It added that if a CNIC number was not included in the list of pensioners, the relevant department should be contacted.

On August 20, Nadra had made the Proof of Life Certificate free for pensioners and expanded access to the document through multiple channels across the country.

The initiative was launched on the special directives of Prime Minister Shehbaz Sharif in coordination with the Ministry of Interior, Ministry of Defence, Controller General of Accounts (CGA) and Military Accountant General (MAG).

According to Nadra, the easiest option to obtain the certificate was through the PakID mobile application, through which eligible pensioners could obtain the certificate digitally from home.

An immediate family member could also obtain the certificate on a pensioner’s behalf through their own PakID account, subject to the prescribed identity verification process.

For those preferring assisted services, the certificate could be obtained free of charge at more than 5,000 e-Sahulat franchises and over 988 Nadra Registration Centres and 500 Union Councils, where pensioners are given preferential service without having to wait in the regular queue.

For pensioners unable to reach a service point, Nadra said the facility was also available through mobile registration vans, biker services and ManPack registration services, which cater to citizens with limited mobility or access.

The Proof of Life certificate service is part of a wider reform under which Nadra has established a National Pensioners Register. In Phase I, pensioners administered by CGA and MAG have been brought onto the register to provide an authenticated digital reference for identity and life-status verification.

A separate verification service was made available to banks, allowing authorised banks to check a pensioner’s proof-of-life status directly through the National Pensioners Register. Nadra said this would provide a digital channel for pension disbursement and reduce reliance on repeated physical or paper-based verification.

The authority expected the register to be expanded in the next phase to include pensioners from other federal and provincial government organisations, public-sector bodies and private institutions, after agreements and institutional arrangements had been concluded.